# FAQ

Operational information for custom sign orders and store policy.

## Why is your phone number US-based if you manufacture in Türkiye?

We operate **two lines**: our Eskişehir workshop line **+90 222 606 05 16** for local/TR enquiries, and a US-based customer support line **+1 512 428-8767** that routes calls and WhatsApp messages to the same Eskişehir sales team. Our registered workshop is in Odunpazarı, Eskişehir (Türkiye). Our customers are in the United States, so we operate a US-based customer support line (+1 512 428-8767) that routes calls and WhatsApp messages to our Eskişehir sales team. This makes it simple for American customers to reach us during their business hours at US-rate call cost. You can also email [info@lazerdizayn.co](mailto:info@lazerdizayn.co) any time.

## Why are prices in USD?

95%+ of our orders are for US-based businesses (salons, clinics, offices, hospitality). We list and charge in US dollars for transparency — no surprise conversion fees at checkout. Our workshop dispatches every order from Eskişehir via FedEx International and typical transit to the US is 5-10 business days.

## Is LazerdizaynCo the same company as Lazerdizayn imalat?

Yes. LazerdizaynCo is the trading/brand name we use online. Lazerdizayn imalat is the registered name you will see in our Google Merchant Center listing and invoices. Both refer to the same legal entity: **LAZERDİZAYN İMALAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ** (VKN 6081331059, MERSIS 0608133105900001, Trade Registry No 50066).

This page is seeded for local development and can be managed from the admin panel.

---

_Last updated: April 21, 2026_